The Healthcare Problem

Nearly 48 million Americans are uninsured. A report by the Institute of Medicine & Health states that unnecessary care accounts for one-third to one-half of all health care costs, which equal hundreds of billions of dollars, in addition to the half-a-trillion per year experts attribute to lost productivity and disability.

As an expected thirty-million new Americans acquire health coverage, organizations are looking for new innovative ways to reduce benefit cost. There is also the fear that there will be a shortage of doctors to handle the influx of new patients.

As a result, there has been an increased focus on technology and in particular telemedicine to connect patients to doctors via telephone, video or email, which reduces healthcare costs. Telemedicine also provides patients with less expensive, quality care, as opposed to more expensive and less productive settings such as an urgent care center or emergency room.

The Solution

There is clear indication that the telemedicine industry is at the tipping point of going mainstream pushed by the implementation of healthcare reforms, escalating costs of facility-based care, economic stagnation, shortage of primary care physicians and nurses, aging baby boomers and increasing consumer demand. A closer look at U.S. trends suggests that the telemedicine market growth has been driven by the implementation of the Obama administration’s Patient Protection and Affordable Care Act (PPACA), a law that has intensified the focus on telemedicine as a way to treat an increasing number of people who will be seeking health insurance and medical services. Telemedicine technology enables healthcare personnel to meet this increasing demand without delays in treatment or rationing care, the BCC Research report concludes.

BHTeleHealth.com is committed to revolutionizing healthcare by setting telemedicine’s highest industry standards and designing the most up-to-date healthcare programs.

Our national network of U.S. board-certified physicians includes some of the most credentialed in the industry today. They include primary care doctors, internists, emergency room doctors as well as licensed pediatricians.

BHTeleHealth.com physicians are available 24/7/365 and provide members with convenient, quality medical consultations via telephone, secure video and secure email. Our physicians can diagnose many common conditions and recommend treatment plans including non-controlled prescription medication as necessary.

Why BHTeleHealth.com

Telemedicine is one of the fastest growing technologies in healthcare today. Distance is no longer a barrier and new devices and platforms are being created every day. According to IMS research, the use of telemedicine doubled in 2013 and the market is expected to be over $27 billion by 2016.

As demand grows, the telemedicine industry will see many new companies enter the market. BHTeleHealth.com has positioned itself as a leader in this industry. We are revolutionizing the telemedicine industry and there are several areas in which we differentiate ourselves.

When Should You Use Telemedicine

  • If you cannot reach your primary care physician
  • If you need a short-term prescription refill
  • If you have young children and are unable to see a doctor
  • If it’s after your doctor’s normal business hours
  • When you’re on vacation or traveling away from home
  • If you have a specific health-related question
  • If you’re not sure you need to go to an urgent care center or ER
  • If you cannot afford to take time off work
  • As a higher-quality, lower cost alternative to walk-in clinics

Common Conditions Treated

Through consultation with licensed physicians, you can receive on-demand professional guidance for the following:

  • Allergies
  • Asthma
  • Bronchitis
  • Cold & Flu
  • Constipation/Diarrhea
  • Diarrhea
  • Rashes
  • Infections
  • Small Wound
  • Sinus conditions
  • Bronchitis
  • Shingles
  • Hemorrhoids
  • Urinary Tract Infection
  • Heartburn
  • Nausea
  • Skin Inflammations
  • Sore Throat
  • Sports Injuries
  • Fever
  • Headache
  • Joint Aches & Pains
  • Pink Eye
  • Minor Pediatric Ailments

Telemedicine Prescription Policy

Physicians providing consultations for BHTeleHealth.com members may offer online prescriptions for a wide range of products that deliver direct medicinal value. These include, but are not limited to, drug classes such as antibiotics and antihistamines. Convenience prescriptions for maintenance medicines may also be obtained in cases where a member is in transition to a new insurance plan or doctor. There is no guarantee that an online prescription will be issued on any consultation and online prescriptions will only be issued if the physician is able to gather the appropriate information to accurately diagnose and treat a given condition. Physicians will refer patients to their primary care physician or appropriate level of care when indicated.

It is important to note that BHTeleHealth.com is not a drug fulfillment warehouse. In the event a physician does prescribe medication, he/she will usually limit the supply to no more than thirty days. Patients with chronic illnesses should visit their primary care physicians or other specialists for extended care.

BHTeleHealth.com’s network physicians do not issue online prescriptions for substances regulated by the DEA, those used for a non-therapeutic purpose, and/or those substances which may be harmful (potential for abuse or addiction).

It is important that expired, damaged, and unusable medications are disposed of properly. Please follow the instructions detailed on the FDA website at the following link: http://www.fda.gov/ForConsumers/ConsumerUpdates/ucm101653.htm regarding proper methods of disposing unused medicines.

Electronic Health Records

Our Electronic Health Records system is a powerful, HIPAA-compliant feature that centralizes and simplifies your health care management. Before consulting with a physician, we require that our members complete a comprehensive medical history profile. The information submitted to each profile is 100 percent secure and confidential, and is automatically filed as a permanent part of the member’s electronic health record and is available to be updated by the member at any time. Prior to every diagnostic medical consultation, the automated system will ask the member if there are any changes or updates to the medical history that is on file. The detailed medical history is similar to the information an individual provides during his or her first office visit to a primary care physician, including past medical history, previously diagnosed conditions, current medications, and allergies.

The consulting physician reviews the medical history that is provided by the member, and any other relevant information stored in the member’s HIPAA-compliant electronic health record.

Each one of your consultations, along with the doctor’s notes and follow up discussions with you, will be recorded and saved to your e-health record online. This record can be shared with your primary care physician, ensuring proper documentation, transferability, and continuity of care. Each time you log in, you’ll have complete access to detailed records of every physician encounter you’ve ever had with BHTeleHealth.com.

Telemedicine Phone Consultations

Telemedicine is getting better, and BHTeleHealth.com is leading the way. Whether you need simple medical advice or more in-depth treatment and diagnosis, our phone doctor consultations are the simplest way to get connected with the care you need at the precise moment you need it. Gone are the days of waiting rooms, paperwork, and long drives. Become an BHTeleHealth.com member and get connected today!

Why Phone Doctor Consultations?

Phone doctor consultations are simple and hassle-free. No waiting rooms, no appointments, no nonsense. A few of the benefits include:

  • Easy access to physicians, even on weekends
  • No waiting rooms
  • Diagnosis and prescriptions when applicable
  • Less travel
  • Complete privacy

Telemedicine Video Consultations

Live video consultations are the most effective way to diagnose and treat illnesses from a distance. That’s why BHTeleHealth.com has made them an integral part of our telemedicine technology. Our telemedicine platform combines high quality video, advanced audio, and secure data transmission to effectively simulate in-person consultations.

Live video consultations are the future of healthcare, and they’re here now at BHTeleHealth.com.

System & Hardware Requirements

To engage in live video consultations, you need to be equipped with the right hardware and connection. Minimum requirements include:

  • High-speed Internet connection
  • Flash-enabled Web browser
  • Webcam
  • 1 gigahertz (GHz) processor
  • 1 gigabyte (GB) RAM
  • Windows or Mac operating system

That’s all you need to connect with a physician face-to-face from anywhere. For technical assistance with hardware setup and configuration, please call member services at 1-833-835-3432.

If you do not meet the necessary hardware or software requirements, we encourage you to consult with our licensed physicians over the phone. Simply call 1-833-835-3432 and have your Member ID number ready. If you are not yet a member you will be prompted to sign up and create an account.


BHTeleHealth does not guarantee that a prescription will be written. BHTeleHealth does not prescribe DEA controlled substances, lifestyle drugs and certain other drugs which may be harmful because of their potential for abuse. BHTeleHealth physicians reserve the right to deny care for potential misuse of services. Telemedicine is not available in Arkansas. Video consults are required in Idaho.

Online prescriptions will only be issued when indicated and approved by a physician, and as permitted by law in your state.


Last modified: October 18, 2017

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